William Ball

Chief, Voluntary & Hospitality Services, VA Palo Alto Health System

Mr. Ball currently serves as Chief, Voluntary & Hospitality Services at the VA Palo Alto Health Care System and is also VISN 21 Voluntary Service Liaison to Central Officer in Washington D.C.  As VISN Liaison he provides administrative support to seven facilities in the network.  Mr. Ball has served as a Preceptor for several Technical Career Field (TCF) Interns and is a member of the VA Voluntary Service Central Office Field Resource Review Team.  As Chief, Voluntary & Hospitality Services he manages one of the largest Voluntary Service Programs in the Veterans Health Administration.  The volunteer program at the VA Palo Alto Health Care System serves three inpatient divisions and seven outpatient clinics.  During Fiscal Year 2020, 1,350 volunteers contributed approximately 160,000 hours of service.  Monetary and in-kind donations to the volunteer program exceeded $11 million dollars.  Mr. Ball also oversees Hospitality services which consist of a 2 Fisher Houses consisting of 41 rooms and a 104 bed Defenders Lodge.  Both programs provide temporary lodging for Veterans and their Caregivers.

Mr. Ball has 35 years of Federal Service starting as a Recreation Therapist at the Chillicothe VA Medical Center in 1985; in 1989 he enrolled and was accepted in the Chief, Voluntary Service Training Program at the Pittsburgh VA; following his training he held the position of Chief, Voluntary Service and Public Affairs Officer at the Grand Island VA Medical Center in Nebraska, Los Angeles Outpatient Clinic in Downtown Los Angeles and the Sepulveda VA Medical Center in San Fernando Valley, California.  In 1997, he transferred to the VA Palo Alto Health Care System and serves as Chief, Voluntary & Hospitality Services. 

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